Privacy Policy

Effective Date: [Insert Date]

Theatreworks Live, Inc. (“we,” “our,” “us”) operates the website https://theatreworkslive.org. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and interact with our site.

Who We Are

Our website address is: https://theatreworkslive.org.
We are a non-profit performing arts organization based in Harford County, Maryland.

Media

If you upload images to the site, please avoid uploading images or video with embedded location data (EXIF GPS). Visitors may download and extract location data from images on the website.

Cookies

  • If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience. These last for one year.

  • Visiting our login page sets a temporary cookie to check if your browser accepts cookies. It is discarded when you close your browser.

  • When logging in, we set cookies to save login information and display preferences:

    • Login cookies last for 2 days.

    • Screen options cookies last for 1 year.

    • Selecting “Remember Me” extends login cookies to 2 weeks.

    • Logout removes login cookies.

  • Editing or publishing an article stores an additional cookie (post ID only) that expires after 1 day.

Shopping Cart Data

When shopping, we keep a record of your email address and cart contents for up to 30 days on our server.
This allows us to repopulate your cart if you switch devices or return later.

By using this feature, you may be storing personal data or sharing data with external services (such as Google services integrated with WooCommerce). For more details, please review Google’s Privacy Policy.

Embedded Content from Other Websites

Articles may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if you visited that website directly.

These websites may collect data, use cookies, embed third-party tracking, and monitor your interaction if you are logged in to that service.

What Personal Data We Collect and Why

In addition to comments, media, and order information:

  • IP Address – Collected and anonymized before storing in the database.

  • Login Data – Such as login time and number of logins, stored for analytical and security reasons.

This data helps us improve site functionality and security monitoring.

Who We Share Your Data With

  • If you request a password reset, your IP address will be included in the reset email.

  • Payment information may be securely transmitted to third-party processors (e.g., PayPal) as required to process transactions.

  • Ticket orders will be shared with our ticketing check-in system.

  • Merchandise order information may be sent to a processor to complete your order and for that purpose only.

How Long We Retain Your Data

  • Comments and metadata are retained indefinitely.

  • Registered user information is stored in their profile until edited or deleted.

  • Order information is stored for 7 years for tax and accounting purposes.

  • Cart data is stored for 30 days.

  • Subscriber/login analytics information is retained indefinitely until requested for deletion or the user account is removed.

Your Rights Over Your Data

If you have an account or have left comments, you may request:

  • An exported file of the personal data we hold about you.

  • That we erase any personal data we hold about you.

This does not include data we are required to keep for administrative, legal, or security purposes.

Who on Our Team Has Access

Administrators and Shop Managers can access:

  • Order details (products purchased, shipping info).

  • Customer information (name, email, billing/shipping address).

This access helps us fulfill orders, process refunds, and provide support.

Security

We use industry-standard safeguards to protect your personal data. However, no system is 100% secure, and we cannot guarantee absolute security.

GDPR (European Union) Rights

If you are a resident of the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

  • Right of Access

  • Right to Rectification

  • Right to Erasure

  • Right to Restrict Processing

  • Right to Data Portability

  • Right to Object

  • Right to Withdraw Consent

We rely on different lawful bases to process your data, including contract performance, legitimate interests, consent, and legal obligations.
To exercise your rights, contact us at [Insert contact email].

CCPA/CPRA (California) Rights

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the CPRA:

  • Right to Know

  • Right to Delete

  • Right to Opt-Out of Sale/Sharing

  • Right to Correct

  • Right to Non-Discrimination

We do not sell personal data.
To exercise your rights, contact us at info@theatreworkslive.org.

Maryland Online Data Privacy Act (MODPA)

If you are a Maryland resident, you have rights under the Maryland Online Data Privacy Act of 2024, effective October 1, 2025. These include:

  • Right to Know and Access

  • Right to Delete

  • Right to Correct

  • Right to Data Portability

  • Right to Opt-Out of targeted advertising, data sales, or profiling with significant effects

We do not sell personal data. We only use data for the purposes described in this Privacy Policy (order processing, site functionality, security, and analytics).

To exercise your MODPA rights, contact us at info@theatreworkslive.org.

Children’s Privacy

Our services are intended for a general audience but we recognize that many of our programs involve youth participants.

  • Under Age 13 (COPPA): We do not knowingly collect personal information directly from children under 13 without verifiable parental consent. If you believe we have inadvertently collected such data, please contact us immediately so we can delete it.

  • Under Age 18 (MODPA): Under Maryland law, residents under 18 have expanded privacy rights. We will not process or share their personal data for targeted advertising, profiling, or sale.

  • Parental Involvement: Accounts, registrations, or online transactions for minors must be created and managed by a parent or legal guardian.

If you are a parent or guardian and believe your child has provided personal information to us, please contact us at info@theatreworkslive.org.

Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

Theatreworks Live, Inc.
Website: https://theatreworkslive.org
Email: info@theatreworkslive.org